W e are committed to ensuring your satisfaction which is why we insure all shipments.Please use the tracking number we provide to follow your order until it is delivered.Should you never receive your order, but the tracking number shows that it's been delivered,please check with your mailman,neighbors ,or building manager/mail room,before contacting us.If you are still unable to locate the package, please reach out to us and we file a claim.Base on the outcome of the claim, we may or may not be able to replace your order.
Submitting multiple requests will not escalate your case.
Estimated delivery schedule for the holidays:
For international orders add 15-20 days
No Rush: 20-35 Days
Standard: 17-20 Days
Express: 10-17 Days
Rush: 3-10 days
We appreciate your patience during this holiday season!